IT Solution & Service

AVAYA CM (communication Manager) consists of hardware to perform call processing and the software to make it run. You can get the port network configuration by using administration interface, system shows you what hardware you have, where it is located, and what you want the software to do with it. You can also find out which circuit packs are in the system and which ports are available by entering the command list configuration all

There are different types of configuration information. Use the help function to experiment & see which commands works for you.

To view a list of port boards on your system:

Type list configuration port-network & Press Enter

System Configuration screen will appear

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If you want to add new set of extensions, before you assign a station to an extension, the extension must belong to a range that is defined in the dial Plan, will add a new set of extensions that start with 4 and are 4 digits long (4000 to 4999).

To add this set of extensions to the dial plan:

Type “change dialplan analysis” & then Press Enter

The Dial Plan Analysis Table screen appears.

Move the cursor to an empty row.

Type 4 in the Dialed String column & Press Tab to move to the next field.

Type 4 in the Total Length column & press Tab to move to the next field.

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Dial plan tells your system how to interpret dialed digits. E.g. if you dial 0 on your System to access an outside line, it is actually the dial plan that tells the system to find an External trunk when a dialed string begins with a 0(zero).

Dial plan also tells the system how many digits to expect for certain calls. For example, the dial plan might indicate that all internal extensions are 5-digit numbers that start with 1 or 2.

Let’s take a look at an example dial plan so you’ll know how to read your system’s dial plan.

Below snap shows an example of a simple dial plan.

The above snap defines the dialing plan for your system. This dial plan

shows that when users dial a 4-digit number that starts with 2, they are dialing an extension.

The Call Type column in the Dial Plan Analysis Table indicates what the system does when a user dials the digit or digits indicated in the Dialed String column.

Total Length column indicates how long the dialed string will be for each type of call.

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Avaya Site Administration is a graphical user interface (GUI) to access the Media Server(S83xx,S84xx,S87xx…) /CM, which provides access to SAT Commands, also provide simplified administration for frequently used features. You can monitor/administer day to day activity/task using this interface (e.g. add/delete/change user, extension, vdn, vector, Media gateway configuration, ds1 card configuration etc).

S83xx, S84xx, or S87xx Series Media Server can be used to download Avaya Site

Administration, ASA Software must be installed on a commuter running windows 9x/XP OS

It can be launched from desktop Icon, this software available in various languages

To start ASA:

(i)  Double-clicking the ASA icon, or click Start>Programs>Avaya Site

Administration.

(ii) Select the desired system you have configured from) Target System field

(iii) Click on Start GEDI.

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Whenever we use mstsc or mstsc /console to take remote of another PC/System, it will make an entry for that system IP or hostname in REGISRY. That is good for our personal system to save our time by avoiding type same system IP/Hostname again & again for taking the remote, but it’s strongly recommended to remove/clear this entry when you are using shared system at Cyber Café or Office or anyother place. By clear this entry you can stop hacking for that system otherwise anybody can hack your system if they get the details from remote drop down box.

Below is the process to clear the entry from registry

START>RUN>REGEDIT>OK

HKEY_CURRENT_USER>Software>Microsoft>Terminal Server Client>Default

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To check error/alarms in avaya PBX we are using display error command. After run this command at ASA you will get the results, means you can see the errors or alarms in AVAYA PBX. You have to study the error type & accordingly you have to take the necessary action to resolve the issue.

process to check errors/alarms

Step – I

Log into ASA

Step – II

Type “Display Error”

STEP – III

Type “error” in Error List

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In earlier article I have shared Active Desktop Recovery using registry, now i am going to show you most easiest way to recover the Active Desktop by using vb script.

• Open a Notepad

Start>RUN>Notepad

• Copy below script & paste into notepad

HKEY_CURRENT_USER = &H80000001
strComputer = “.”
Set objReg = GetObject(“winmgmts:\” & strComputer & “rootdefault:StdRegProv”)
strKeyPath = “SoftwareMicrosoftInternet ExplorerDesktopSafeModeComponents”
strValue = “0″
ValueName = “DeskHtmlVersion”
objReg.SetDWORDValue HKEY_CURRENT_USER, strKeyPath, ValueName, strValue

• Save file as xyz.vbs

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To view configuration in port network

Log into ASA & Type “list configuration port network” > Press Enter>System Configuration screen appears.

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AVAYA list configuration all

As an admin you should know what are the hardware installed in your AVAYA PBX System & where it is located.

You can find out which circuit packs are in the system and which ports are available by entering the “list configuration all” command in ASA.

AVAYA G650 Gateway

Call Control Support: External via S8500 and S8730 Servers, Internal via S8400 server

Expansion: 14 Universal TN-based slots

Scalability: Up to 5 units within a port networks

Telephone Compatibility: 6200/2500 Series Analog Phones, 6400/8400Series Digital Phones, 4600/9600/1600, IP Soft phone R2.0+

Trunk Support: Analog ISDN BRI/PRI, E1/T1, ATM, H.323 or SIP over IP

Form Factor: 19” Rack mounted 8U High